CONTACT
We would be glad
to hear from you.
― RESERVATIONS
Book an experience
All reservations are handled through Viator and GetYourGuide. Booking through these platforms ensures you receive instant confirmation, free cancellation up to 24 hours before, and secure payment.
― GENERAL INQUIRIES
Other questions
For media enquiries, hotel partnership requests, private group bookings, or any other questions not related to reservations, please reach us directly by email.
concierge@caren.jpWe aim to respond within 2 business days.
For booking questions, please use the Viator or GetYourGuide messaging system.
― PRIVATE GROUPS & HOTELS
Trusted by FOUR SEASONS HOTEL KYOTO
and ROKU KYOTO, LXR Hotels & Resorts.
We offer private cultural experiences for hotels, tour operators, and corporate groups. If you are interested in a bespoke arrangement for your guests or team, please contact us directly at concierge@caren.jp.
